A hotel room block is a set of rooms reserved at a discounted group rate for participants of an event or training. By booking through the provided link, you’ll have access to these pre-negotiated rates and be counted as part of the event group. 

When you reserve your room, the hotel requires a credit card to hold the reservation. This is standard practice. Unless previously indicated, your card will NOT be charged for the room. MARAMA will cover the cost of the room nights included in the block (taxes and fees included). However, you will be responsible for the cost of any incidentals, if applicable. These include room service, parking, or damages, or if you cancel late/no-show outside of the hotel’s policy. 

No. If you book through the official room block link, MARAMA will cover the cost, directly with the hotel, for the indicated nights. You will not need to pay upfront or request reimbursement. Your only out-of-pocket costs would be for personal charges (incidentals or meals not included).

No, only reservations made through the official room block link are covered by MARAMA. If you booked separately, you’ll be responsible for that cost. To ensure your stay is included, please rebook using the room block link provided. 

MARAMA pays the full cost of your hotel room within the block, including applicable taxes and standard fees. Any personal charges (incidentals such as room service, parking, or additional nights outside the covered dates) are the responsibility of the traveler.

Yes, most hotels place a temporary hold on your credit card at check-in to cover potential incidentals (like room service or damages). This is standard practice across hotels. The hold will be released after check-out if no additional charges are made. 

MARAMA cannot guarantee the negotiated rates once the deadline has passed. If you still need a reservation, please contact the MARAMA training team. We will work with the hotel to try to secure a room under the block and ensure your stay is billed correctly.